Recent Posts

Certified: SERVPRO Cleaned

5/20/2020 (Permalink)

SERVPRO logo on window A higher standard of clean

As America gets back to business, we all have a new sense of what it means to be clean. In fact, 89% of consumers are uneasy about going back to brick-and-mortar locations*. At SERVPRO, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Call SERVPRO of Lawton at 580-699-2662.

Giving back to our communities

5/11/2020 (Permalink)

motorcycle and green van Cleaning and disinfecting our First Responder vehicles

SERVPRO of Lawton team members have been so humbled by the outpouring of thanks from our Southwest Oklahoma First Responders.

We started offering proactive cleaning of area responders vehicles in early April, scheduling various departments in easy to access locations.

The Comanche County Sheriff's Department graciously lined up all their available units, two by two, for us to disinfect and sanitize. 

Next was the Lawton Police Department, and yes, we even cleaned the motorcycles!

Next came the entire town of Waurika. The fire department had all their units lined up on both sides of the street for easy access. The EMS team welcomed us into the bay to clean the ambulances.

And the Hastings Volunteer Fire Department also had an impressive line up for our team to disinfect.

The takeaway? Each department responded with heartfelt thank you's to our team for thinking of them during this pandemic. And visiting with each responder on the cleaning line let us know they truly appreciated us.

We've always supported our First Responders, providing 24 hour emergency kits, free carpet cleanings, etc. 

But this service? Trying to protect those who protect us? Cue the tears. Mine, and theirs.

So thankful to work for a company that believes in giving back to our communities.

Severe weather damages property in Elgin, Oklahoma

4/27/2020 (Permalink)

red brick house blue tarp Severe thunderstorms brought hail and strong winds to this community.

Last week, severe thunderstorms blew into southwest Oklahoma, hitting one small community hard.

Elgin has a population of just over 2100 residents, the majority of whom had some storm damage.

Reports from our crews on the scene included roofs severely damaged, holes punched through skylights, downed tree and power lines, and many vehicles damaged or destroyed.

SERVPRO of Lawton began receiving calls around 2:00 am, while the storm was still raging.

Crews deployed to the site to survey the damage, and immediately began boarding up and tarping over blown out windows and damaged roofs.

Once all properties were secured, our teams began extracting water and establishing a drying protocol.

One of our customers took a video of our team as they finished securing the fourth property he had called us on. We shared that on Lasso - Texas and Louisiana page, so that other franchises could see just how grateful this customer was.

One call was all it took to get help.

Our teams worked through two rounds of severe weather that one day, and as we are wrapping up some of the job sites, a new forecast has come out.

For tomorrow. Again, for baseball sized hail. 

We're ready. For whatever happens.

Working remotely during a pandemic

4/16/2020 (Permalink)

lady in red shirt, computer Practicing social distancing

Hello! Denise Henry, marketing representative for SERVPRO of Lawton and Wichita Falls. Well, Tyler Watts is the rep for Wichita Falls, I just do all the social and web marketing.

My friends on Facebook and in the Chamber of Commerce call me Dee. And they've gotten used to morning pictures like this. Obviously I'm not a professional photographer, but I like for my friends to still see me. 

And my boss. No better way of checking in every day than a picture!

Marketing is different now. I'm used to stopping in and seeing my customers, and I really miss being able to do that.

Thankfully, most of my customers are also friends on my Facebook page. So we have a roll call of "Good morning" each day, and can check in with each other.

Working from home has helped develop better relationships with my customers. We get to see the real side of each other, and we share more important information than we used to.

Funny, this social distancing has actually brought us all closer!

We all share the same worry about how bad this is going to be. And we wonder if this is the new normal, or if we'll ever get our lives back to what they were.

And, we wonder if maybe what we need is a combination of old normal, mixed with more family time.

I'm blessed to work with an amazing company that allows me to work from home. I would never have imagined that I would have to, but I guess none of us did.

Good visiting with y'all. Take care, and stay healthy!

Vandals target school

4/15/2020 (Permalink)

aisle covered in foam Vandals left graffiti and other damage at this school.

We recently were called to a local school after officials discovered vandals had broken in and created a lot of damage.

They started by painting the security cameras, followed by the front windows of the auditorium.

Inside, we found spray paint in every room. On the glass trophy display cases. Blocking the mascots logo. On the piano. Even up on the lighting pad for the stage.

The vandals also found every fire extinguisher in the building and sprayed the entire auditorium.

No wall, no surface was left untouched.

What a mess! As you can see in the photo, the aisle between the seating areas is covered in the powder from the extinguishers.

And the walls are filled with graffiti.

It's a sad scene, and one we're all too familiar with.

This level of mess requires the trusted experts at SERVPRO of Lawton. We have the experience, and the equipment, to make this mess "Like it never even happened."

When was the last time you had your ducts cleaned?

4/13/2020 (Permalink)

dirty air duct Do you know what's hiding in your ducts?

If you haven't had your ducts cleaned in the past few years, you probably need to call us at 580-699-2662.

Your HVAC system, including your ducts, may contain dirt, pet hair, pollen and bacteria that isn't healthy for your environment.

Take a look at the photo. See all that hair and stuff?

This customer called us because she had just moved into a new home. She noticed her allergies were acting up at home, and she wanted us to check her ducts.

Wow! Was she surprised to see this!

She called the realtor to explain what we found, and learned the former tenant had cats. Lots of cats.

The realtor also explained that while the house had been cleaned, they didn't think about the ducts and the entire HVAC system.

The good news is our expertly trained technicians were able to clean the ducts and our customer was happy.

If you haven't had your ducts cleaned recently, call the trusted experts at SERVPRO of Lawton at 580-699-2662.

Yes, we have cleaned RV's

4/8/2020 (Permalink)

bathroom floor, towels RV toilets overflow too!

We know a thing or two about water damage.

It's not everyday a customer calls asking if we offer water restoration for an RV.

SERVPRO of Lawton is a leader in the water damage industry, so of course we can apply our expertise to an RV.

Our highly trained team of technicians arrived on site and inspected the damage.

The bathroom was in the upper level bedroom, and water had spread throughout the RV living space and storage areas.

Knowing the construction of these vehicles, our team quickly extracted water and set in place an aggressive drying process.

Even though it was a clean water loss, the customer asked that we thoroughly clean the entire unit, top to bottom, so they could be assured the RV was clean and disinfected.

At the end of the job, we had a very satisfied customer. And we learned a thing or two about RV's.

Water damage? No job is too small, or too big for SERVPRO of Lawton.

When your shift is 24/7/365 but there's a coronavirus outbreak.

4/7/2020 (Permalink)

lady in green shirt, computer SMR Denise Henry working from home during the COVID-19 pandemic.

The one thing that is constant in the restoration industry is change.

Read that again. Change is our constant.

Your SERVPRO of Lawton team responds to fire, water, storm, and coronavirus outbreaks 24 hours a day, 7 days a week.

Each day brings different loss sites from damages, and new customers needing proactive cleaning.

And we adapt. We plan for each job, and what equipment and tools we need to professionally accomplish each one.

Did the technicians plan ahead and load enough masks, respirators, booties, and disinfecting products?

Yes. Because they have a checklist for each job to ensure each customer receives the best cleaning and restoration process available.

We are the trusted experts for fire, water and storm damage. We are also the trusted experts for commercial cleaning and disinfecting against viruses, such as the COVID-19 coronavirus.

Change is constant. Trust the experts at SERVPRO of Lawton to help you in all your restoration and cleaning needs.

Water damage is more than property damage.

4/7/2020 (Permalink)

green drying machines We're here to help you through the restoration process.

Water damage is more than property damage. It’s personal, and emotional.

SERVPRO of Lawton understands the overwhelming devastation when faced with the daunting task of cleaning damage from a water loss.

And we’re here to help you through the restoration process. Our team of restoration professionals will assess the damage, coordinate the removal of contents with your insurance agent (if needed), and establish a restoration timeline.

We utilize several methods of cleaning your contents, including the following:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Our highly trained technicians will always keep you, and your agent, informed of any adjustments we make during the restoration process.

Rest assured, you and your property will be treated with dignity and respect every step of the way.

Water damage? Call SERVPRO of Lawton at 580-699-2662.

Smoke and soot damage can be anywhere.

4/6/2020 (Permalink)

soot covered towels Smoke and soot can be found throughout your home.

In times of disaster, trust the restoration experts at SERVPRO of Lawton.

Even with the hourly changes regarding the COVID-19 coronavirus outbreak, we will still be your priority responder for fire, water and storm damage.

Take this customer. When a recent fire severely damaged their home, they called the trusted experts at SERVPRO of Lawton

We know that fire damage is never just damage from the fire. It's fire, water, smoke and soot damage. And it's everywhere throughout your home.

SERVPRO of Lawton professionals are here to help make damage "Like it never even happened." And, if the need arises, we can call upon our national network and special Disaster Recovery teams if we need additional resources or personnel.

Trust the experts at SERVPRO of Lawton. Call us today at 580-699-2662.