Recent Water Damage Posts

The right restoration method

4/14/2021 (Permalink)

water damaged wood floors Restoration versus replacement

Water doesn’t just damage your flooring and walls. Depending on the size of the water loss, your personal property is likely damaged as well.

Our team of professionals can help determine which items can be restored, and which restoration method is best for each item.

For example, we would never wet clean your grandmother’s antique china cabinet. We will, however, recommend our unique document restoration process to preserve the Family Bible. And her china that’s covered in dirty sludge? If there’s no gold plating, our ultrasonic cleaner will make it shine like new again.

We understand the memories attached to your property, and we’re here to help.

SERVPRO of Lawton specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage.

We are the restoration experts

4/13/2021 (Permalink)

wet closet ceiling and clothes Not a good way to start the morning

When water damage strikes, a fast response is critical. Day or night, Lawton residents and business owners can expect us to respond immediately to your water emergency.

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

Rest assured when you contact SERVPRO of Lawton to help with water damage, you and your property will be treated with dignity and respect. We understand the overwhelming devastation when faced with cleaning, drying and restoring property after a water loss, because we’ve been there. And we’re here to help. Our team of restoration specialists will assess the damage, coordinate the removal of contents with your insurance agent, and establish a restoration timeline. And we’ll always keep you and your agent informed of any changes or adjustments made during the restoration process.

Can my hardwood floors be saved after water damage?

3/10/2021 (Permalink)

torn up hardwood floors This hardwood floor was too severely damaged to restore.

We hear that question a lot. And we understand, especially if you've recently remodeled your home and invested in a hardwood floor.

The answer is: maybe.

Our professionally trained technicians will inspect your property after water damage has happened.

They'll check for damage and moisture content in your walls, floors and cabinetry.

And they'll assess which products are restorable, versus which will have to be replaced.

Our goal in the restoration process is to thoroughly restore your property, and to ensure your environment is truly clean, dry and healthy.

Unfortunately, we cannot always save your hardwood floors, custom built-ins and cabinetry.

Rest assured, we know how difficult it is to see your property suffer water damage. We use our extensive training and restoration processes to safely restore your property.

When water damage happens, trust the experts at SERVPRO of Lawton. We're here to help.

Basements are uncommon in Texoma

11/16/2020 (Permalink)

wet concrete basement Basements attract water and mold.

Texoma has it's own weather patterns.

We could be facing borderline drought conditions, then flood due to heavy rainfall.

That's why few homes in our region have a basement.

The shifting grounds tend to crack the walls, allowing our higher water table to seep in and rain to pour in.

Take this basement. The homeowner had moved out and placed the property up for sale.

He also turned off the electricity.

Why does that matter? Because if you have a basement, you have a sump pump. And that requires electricity to pump water out of the space.

Thankfully, a realtor showing the property knew what the problem was, and how to fix it.

She called SERVPRO of Lawton. Our team of technicians extracted the standing water, established a drying protocol, and treated the area to prevent antimicrobial growth.

She also recommended the power be restored to prevent future issues.

Water damage? Call the restoration company the professionals use. Call SERVPRO of Lawton.

This agent knew to call SERVPRO

11/14/2020 (Permalink)

bare concrete floors Water damaged flooring must be removed to dry this kitchen

We're accustomed to our agents calling when a customer suffers fire, water or smoke damage.

One call was different. The agent herself called to report water damage in her home, and she needed help.

Our team of expertly trained technicians met the agent at her home, and it was a mess.

The line to the ice maker had been leaking unchecked, and the damage wasn't discovered until they noticed the squishy floors.

Our team quickly began to move appliances and pull up the flooring to determine to size of the loss. 

Layer by layer revealed wet materials in the kitchen and adjacent living room. All the new laminate floors had to be removed, as well as carpet, baseboards, sheetrock and insulation.

The drying process required 5 days to ensure it met our SERVPRO dry standards.

In the end, the agent said she had a new appreciation of our services. She had recommended us before, and will continue to do so.

We like good neighbors like that!

Leaking roof damages ceiling, walls and flooring

11/12/2020 (Permalink)

fallen ceiling tiles and bare studs Large water volume causes ceiling to collapse

Customers often ask us which is the most common type of water leak.

Typically the toilet is the most frequent culprit. Followed by kitchen appliances and the hot water heater.

Followed by roof leaks, especially here in Texoma. Sudden thunderstorms and high winds leave roof damage that may go unnoticed until the next rainstorm.

This customer suffered a combination of those loss types.

The building was vacant during the pandemic. Numerous severe storms damaged the roof, allowing water to pour in.

That damage caused the ceiling to collapse, leaving wet materials on the carpet below.

And, because the building was vacant, there was no heat, causing frozen and busted pipes.

When a neighbor noticed water seeping out of the foundation, he called the owner, who called us.

We've seen a lot of damage, but this was bad. Large piles of wet and moldy insulation and sheet rock, on top of wet and moldy carpet.

The damage also affected the walls, requiring us to strip the building down to the studs and concrete flooring.

It was a large building, and it took time to remediate it properly. 

When water damage is more than just a small leak, call the restoration experts at SERVPRO of Lawton.

Why do insurance providers recommend SERVPRO?

11/5/2020 (Permalink)

water on carpet Good neighbors trust SERVPRO of Lawton

Did you know SERVPRO of Lawton is a preferred vendor for Farmers Insurance, State Farm Insurance and Allstate?

We are also their #1 recommended restoration company.

Why is that?

Consider the agent who arrived to work one morning and found his office covered in water.

Or an agent provider who woke up to her entire first floor flooded.

Or the agent whose old-enough-to-know-better child was playing with matches and started a kitchen fire.

And then there was the agent who had direct contact with a COVID positive customer in his office.

In each of these cases (and many other instances) the agents called SERVPRO of Lawton.

Why? Because they know we have the equipment, and the expertise, to properly restore their property.

Whether you have fire, water or smoke damage, or need a viral cleaning, call the trusted experts at SERVPRO of Lawton.

When it's more than just water damage

10/19/2020 (Permalink)

moldy wall in basement Mold growth after untreated water damage

We're often asked why we can't give an estimate over the phone based on the information the customer is providing us.

This picture explains it all.

We had a customer call to report a water leak. Squishy carpet, some standing water. She told us it probably just needed water extraction and some drying time.

She understood we couldn't give her an estimate without inspecting the damage, and let her know a technician was on the way.

Upon arrival, our technician noted the loss had happened "a few weeks ago."

Which was very evident from the visible growth on the flooring, sheetrock and other surfaces.

The customer then asked if we could inspect the basement, because she was concerned with possible damage.

And yes, there was damage. Significant damage. No longer water damage after "a few weeks."

Now it's mold damage. Severe mold damage.

Calls like this is why we offer free inspections. To see the whole picture, so we can better serve our customer's needs.

Not an ideal way to start the day

10/15/2020 (Permalink)

hole in closet ceiling Roof leak dampens morning enthusiasm

It's just after 5:00 am when my phone rings. One look at the caller ID, and I know it's not good news.

So instead of answering "good morning," I say "what happened?"

The caller is a business friend, so I know that an early morning phone call means she's in trouble.

And she's calling me for help.

What happened was a clogged roof drain and gutter system had failed, leading to water pouring into the attic above her closet.

The photo shows how the area looked when my technicians arrived to begin the drying and restoration process.

Thankfully, her quick thinking had minimized further damage, and we were able to remove wet materials almost immediately.

I checked in on her later that morning at her business, and we discussed the drying protocol over a freshly brewed cup of coffee.

I jokingly asked if she would answer her phone and deliver emergency coffee to my team in the future. 

Her answer? "I'm not SERVPRO!"

Three strikes, but he's not out

10/14/2020 (Permalink)

water on tile floor The high gloss isn't the finish: it's water

They say bad things happen in groups of three.

For this customer, that may just be the case.

In March, he had to close his business due to COVID-19. After reimaging the space and flow, he was able to reopen and resume business under the new normal.

In April, a devastating storm blew out the windows on his home and destroyed his roof, leaving debris and water throughout his property.

Fast forward to July. Life still isn't quite back to normal, but the restoration work is done and he and his family are looking forward to a quiet summer.

Until one morning when he notices water standing in the sunroom. And pooling into the adjacent living areas that had just been restored.

With a deep sigh he picked up the phone and called his trusted professionals at SERVPRO of Lawton.

We helped him through the cleanup and restoration process before, and we did it again.

We're honored he continues to utilize our services, and we appreciate his referrals.

We also hope these are the final strikes 2020 delivers!

Here to help with commercial water losses

9/18/2020 (Permalink)

wet carpet Expertly restored by SERVPRO of Lawton

After an amazing weekend, you come in to work and what is this??

Water. Everywhere on the floor, soaking into your carpet and cubicles. Every room is flooded with water, and you're pretty sure you see it running down the walls. Now what?

Call the professionals at SERVPRO of Lawton. Our 24 hour emergency response team will quickly arrive on site and begin extracting water, elevating furniture and files, and removing wet walls and flooring.

Our IICRC Certified technicians utilize the science of drying to ensure your property is restored to a clean, healthy environment.

It's going to be a long day, but we're here to help make it "Like it never even happened."

SERVPRO of Lawton has the training, experience, and equipment to handle large commercial flooding or water damage emergencies.

Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

We are the water restoration experts

9/17/2020 (Permalink)

Wet bathroom floor green fans Our scientific drying process ensures a healthy environment

SERVPRO of Lawton understands that water damage is more than property damage. It’s personal, and it’s emotional.

Rest assured when you contact SERVPRO of Lawton to help with water damage, you and your property will be treated with dignity and respect.

We understand the overwhelming devastation when faced with cleaning, drying and restoring property after a water loss, because we’ve been there. And we’re here to help.

Our team of restoration specialists will assess the damage, coordinate the removal of contents with your insurance agent, and establish a restoration timeline.

And we’ll always keep you and your agent informed of any changes or adjustments made during the restoration process.

SERVPRO of Lawton has helped restore thousands of homes and businesses after major water damage, and our highly trained teams have the experience and the equipment to make it “Like it never even happened.”

Water damage can lead to secondary damage

9/12/2020 (Permalink)

moldy walls and floors Undetected leaks cause big problems

Water doesn't just damage your belongings - it also causes serious property damage if left untreated.

We typically see mold growth within 72 hours of a water loss that wasn't dried properly. Or, in this case, a slow water leak that went undetected until the homeowner smelled mildew.

A quick check under the washer and dryer led to the discovery of the leak, which a plumber quickly repaired.

I would say SERVPRO of Lawton technicians immediately began the drying process, but this home was built in 1963.

So before any work could be done, samples of the drywall, taping materials and flooring were sent out for asbestos and lead based paint testing.

Once the results came back (negative on both), we could begin the restoration process.

Containment of the area was established to prevent contamination of other living areas, drywall and insulation were removed, as were the baseboards and flooring.

All told, the experts at SERVPRO of Lawton worked five days to completely dry and restore this home to a healthy environment.

Water damage doesn't take a break, even during a pandemic.

8/28/2020 (Permalink)

green chair, hotel room Wet hotel rooms dampen hopes at this hotel.

The hospitality industry has suffered this year, as events canceled and travelers postponed trips.

Now that some areas are returning to a more normal pattern, the last thing our local hotels needed was a water leak.

The manager at this facility called SERVPRO of Lawton the moment his housekeeping staff notified him of a leak. On the fourth floor. Which traveled all the way to the first floor.

Our team of expertly trained professionals arrived quickly and immediately began extracting water from each floor, and each room affected.

Onsite maintenance teams helped move furniture so our teams could continue to work and implement a drying strategy.

It was a long day, but at the end of it air movers were in place and the drying process well underway.

The manager was thankful they weren't fully booked, and that our team at SERVPRO of Lawton was able to respond quickly to his loss.

Water, fire and storm damage doesn't take a break during a pandemic, and neither do we. Call the #1 recommended experts today at 580-699-2662.

Yes, we have cleaned RV's

4/8/2020 (Permalink)

bathroom floor, towels RV toilets overflow too!

We know a thing or two about water damage.

It's not everyday a customer calls asking if we offer water restoration for an RV.

SERVPRO of Lawton is a leader in the water damage industry, so of course we can apply our expertise to an RV.

Our highly trained team of technicians arrived on site and inspected the damage.

The bathroom was in the upper level bedroom, and water had spread throughout the RV living space and storage areas.

Knowing the construction of these vehicles, our team quickly extracted water and set in place an aggressive drying process.

Even though it was a clean water loss, the customer asked that we thoroughly clean the entire unit, top to bottom, so they could be assured the RV was clean and disinfected.

At the end of the job, we had a very satisfied customer. And we learned a thing or two about RV's.

Water damage? No job is too small, or too big for SERVPRO of Lawton.

Water damage is more than property damage.

4/7/2020 (Permalink)

green drying machines We're here to help you through the restoration process.

Water damage is more than property damage. It’s personal, and emotional.

SERVPRO of Lawton understands the overwhelming devastation when faced with the daunting task of cleaning damage from a water loss.

And we’re here to help you through the restoration process. Our team of restoration professionals will assess the damage, coordinate the removal of contents with your insurance agent (if needed), and establish a restoration timeline.

We utilize several methods of cleaning your contents, including the following:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Our highly trained technicians will always keep you, and your agent, informed of any adjustments we make during the restoration process.

Rest assured, you and your property will be treated with dignity and respect every step of the way.

Water damage? Call SERVPRO of Lawton at 580-699-2662.

Hot water heater floods local home

3/17/2020 (Permalink)

hallway wet carpet Waking up to wet carpet creates morning chaos.

When you wake up and step on wet carpet, your first thought probably isn't "call SERVPRO of Lawton."

Once you gain your wits and turn the coffee pot on, call us.

We understand that water damage is more than property damage. It’s personal, and it’s emotional.

Rest assured when you contact SERVPRO of Lawton to help with water damage, you and your property will be treated with dignity and respect.

We understand the overwhelming devastation when faced with cleaning, drying and restoring property after a water loss, because we’ve been there. And we’re here to help.

Our team of restoration specialists will assess the damage, coordinate the removal of contents with your insurance agent, and establish a restoration timeline.

And we’ll always keep you and your agent informed of any changes or adjustments made during the restoration process.

You can still enjoy your coffee knowing you have the trusted restoration experts onsite to help make water damage "Like it never even happened."

Water damage? Call SERVPRO of Lawton at 580-699-2662.

The water restoration process - steps 1 through 3

11/20/2019 (Permalink)

water on floor Water damage? Discover the SERVPRO of Lawton difference!

Every water damage event is a little different and requires a unique solution, but the general process stays the same.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Tomorrow we'll discuss the final three steps in this process.

SERVPRO of Lawton has the specialized training and equipment to safely clean contaminants like sewage.

11/17/2019 (Permalink)

bare concrete, fans, sewer backup We have the experience, and the equipment, to clean contaminants like sewage.

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO Franchise Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

Water damage can be classified by the three types of contaminated water. SERVPRO of Lawton will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of Lawton professionals are available 24 hours a day, 365 days a year. We are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

If you need cleanup from water or sewer damage, please call us at 580-699-2662.

The water restoration process - steps 4 through 6

11/11/2019 (Permalink)

bare studs, damaged wood floor SERVPRO of Lawton uses the latest technology and the science of drying to provide a healthy environment.

Today we continue the conversation on the water restoration process. SERVPRO of Lawton uses the latest technology and the science of drying to ensure a healthy environment.

Here are the final steps in the process:

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Water damage? Call the professionals at SERVPRO of Lawton at 580-699-2662.

Water damage requires immediate attention

10/13/2019 (Permalink)

bed, bare wall studs The key to preventing secondary damage is removing wet materials.

When your home has water damage from flooding or leaks, you need SERVPRO of Lawton. Our highly trained technicians will immediately respond to your home, inspect the affected areas, and begin the cleaning and drying process.

Utilizing the latest technology, we will remove standing water and affected floor coverings, establish a scientifically based drying method, and monitor and document our findings daily until your home is SERVPRO dry.

At SERVPRO of Lawton, our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

If your home or business suffers water damage, call the professionals at SERVPRO of Lawton at 580-699-2662.

Restoring commercial property quickly

10/12/2019 (Permalink)

kitchen, shelves, cabinets Commercial kitchen water damage requires fast response

At SERVPRO of Lawton, we understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. Because we're business owners, too.

Let our expertly trained team of technicians provide a SERVPRO level of cleaning and restoration with the least amount of disruption to your business.

SERVPRO of Lawton has helped clean and restore medical facilities, government offices, casinos, schools, apartment complexes, and industrial warehouses, and we're here to help your business.

Water damage doesn't wait for regular business hours, and neither do we. We are available 24 hours a day, seven days a week.

Water damage? Call the professionals with the experience and the equipment at SERVPRO of Lawton today at 580-699-2662.

 

Sewage backup creates health hazard

10/7/2019 (Permalink)

overflowed toilet with feces on floor Aside from being a mess, this bathroom may now contain contaminates that could cause health issues.

A sewage backup is more than just an overflowing toilet or dirty water. The sewage water left behind contains dangerous contaminates that could cause serious health issues. If you experience a sewage backup, call the professionals at SERVPRO of Lawton. We have the specialized training and equipment to remove the sewage and debris and restore your property to a clean, safe environment.

  • Water extraction
  • Carpet removal and disposal
  • Removal of all contaminated property
  • Antimicrobial and disinfectant treatments
  • Thorough cleaning of all affected areas and property

Our highly trained technicians are equipped with the required safety equipment and specialized cleaning products to ensure your property is properly cleaned, disinfected and deodorized. If you experience sewage backup, call SERVPRO of Lawton.

We will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

Utilizing the latest technology to get your home dry

10/1/2019 (Permalink)

large bag of wet insulation SERVPRO of Lawton utilizes the science of drying and the latest technology to dry your home!

We recently had a customer ask us how we remove insulation from the attic after a roof leak. This is how we do it! Our insulation removal vacuum was designed to remove fire, smoke and water damaged insulation from wall cavities and attics.

(Definitely the way to do it over using a shovel and black trash bags in a hot attic.)

We love the innovation in our industry and regularly reinvest in new equipment and technology!

At SERVPRO of Lawton, we use the science of drying to ensure your property is completely dry and the environment is healthy.

And we understand water damage is personal, and emotional. You can rest assured our team of professionals will treat you and your property with dignity and respect.

Compassion and technology. That's how SERVPRO of Lawton treats water damage.

There's more than one type of water damage.

9/28/2019 (Permalink)

Feces contaminated floor Sewage water damage requires the experience and the equipment utilized by SERVPRO of Lawton.

Did you know there are three types of water damage? 

Category 1 is clean water, such as from your fresh water lines at the sink.

Category 2 is grey water, such as from your dishwasher or washing machine.

Category 3 is black water, or sewage water. Such as when your feces packed toilet bowl overruns.

Each category requires a different clean up method, and our technicians have been professionally trained to diagnose and treat each category and class of water.

At SERVPRO of Lawton, we know that sewage backup is more than just an overflowing toilet or dirty water. The sewage water left behind contains dangerous contaminates that could cause serious health issues.

If you experience a sewage backup, call the professionals at SERVPRO of Lawton. We have the specialized training and equipment to remove the sewage and debris and restore your property to a clean, safe environment.

  • Water extraction
  • Carpet removal and disposal
  • Removal of all contaminated property
  • Antimicrobial and disinfectant treatments
  • Thorough cleaning of all affected areas and property

Our highly trained technicians are equipped with the required safety equipment and specialized cleaning products to ensure your property is properly cleaned, disinfected and deodorized.

If you experience sewage backup, call SERVPRO of Lawton.

Water leak wrecks havoc on family home

9/4/2019 (Permalink)

Green equipment dries wet carpet SERVPRO of Lawton uses the science of drying to ensure your home is truly dry.

SERVPRO of Lawton received a call from a customer who discovered the bathroom plumbing had been leaking all night, leaving adjacent area floors soaked with water.

Our highly trained technicians arrived on site and immediately began extracting water and setting equipment to begin the drying process.

Holes were drilled in kitchen cabinetry to allow air flow under the cabinets and assist in the drying process.

Dehumidifiers were also set throughout the home to remove water from the air, allowing our air movers to dry more efficiently.

And our technicians carefully monitored and re-positioned equipment as needed to ensure this home reached a SERVPRO level of dry.

Our highly trained technicians use our scientific process to achieve a true, healthy level of dry in all areas.

Water damage? Our "faster to any size disaster" response helps mitigate damage and prevent secondary damage such as mold.

Need help? Call the professionals at SERVPRO of Lawton at 580-699-2662.

Water damages home and contents

8/26/2019 (Permalink)

Water damaged carpet is being removed to facilitate drying This water damaged carpet was too old and damaged to restore.

When this customers hot water heater leaked overnight, they called SERVPRO of Lawton to help with the cleanup and restoration process.

Our team of highly trained professionals arrived onsite and immediately began the extraction process.

Due to the fact the carpet throughout the house was saturated with water and over ten years old, it was determined our team simply needed to remove the carpet and focus on drying the other surfaces.

We had one team extracting water, one removing flooring, and yet another team providing pack out and move out services.

By the end of the day, all wet surfaces had been removed and the drying process had begun.

Because the hot water heater had leaked all night, this home took five days to achieve our standards for a SERVPRO dry.

Water leak? Call the professionals at SERVPRO of Lawton at 580-699-2662.

We'll help make it "Like it never even happened."