A candid letter to our customer's families

10/13/2020 (Permalink)

Your memories, carefully packed and safely stored

2020 has been a very stressful year for families.

Many of you don't live near a loved one, and the nationwide quarantine meant trips were cancelled and family reunions rescheduled.

For those with loved ones who were ill, this year was especially hard. You couldn't be there to hold their hand. You couldn't hug them and tell them you loved them one last time. And you couldn't attend their funeral when they passed away in peace.

But you could call SERVPRO to help with cleanup and move out services.

We want you to know that your loved ones' property was treated with dignity and respect. We said a prayer for your family as worked to document each item and carefully pack it into a box for storage.

We cried over your loss, and we cried again when we met you to deliver your loved ones' belongings.

We here at SERVPRO of Lawton want you to know that you matter. Your family matters. And your memories matter.

Throughout these difficult times, we are honored that you chose us to help.